Privacy Policy

Who We Are

The Traffic Planner is a traffic management consultancy based in New South Wales, Australia, operating at thetrafficplanner.com.au. We provide traffic control plans, construction traffic management plans (CTMPs), and related services to clients across NSW, VIC and the ACT.

Information We Collect

When you submit an enquiry or request a quote through our Google Ads lead form or website, we may collect the following personal information:

• Your name
• Email address
• Phone number
• Business or company name
• Project details and location
• Any other information you choose to provide

How We Use Your Information

We use the information you provide solely to respond to your enquiry and deliver the services you have requested. Specifically, we may use it to:

• Contact you to discuss your project requirements
• Prepare and send quotes or proposals
• Deliver traffic management documents and plans
• Comply with legal and regulatory obligations

We do not use your information for unsolicited marketing, and we do not sell or rent your data to third parties.

Google Ads Lead Forms

If you submit your details via a Google Ads lead form, that information is collected by Google on our behalf and shared with us. Google’s handling of your data during this process is governed by the Google Privacy Policy. Once we receive your information, this Privacy Policy applies.

Disclosure of Information

We will not share your personal information with third parties except where required to deliver our services (for example, forwarding project details to a subconsultant we engage on your behalf), or where we are required to do so by law.

Data Storage & Security

Your information is stored securely and retained only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable Australian law. We take reasonable steps to protect your data from unauthorised access, misuse, or disclosure.

Your Rights

You have the right to request access to the personal information we hold about you, and to ask us to correct any inaccuracies. You may also request that we delete your information, subject to any legal obligations that require us to retain it.

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

The Traffic Planner
New South Wales, Australia
Phone: 02 9188 7853
Email: kyle@thetrafficplanner.com.au
Website: thetrafficplanner.com.au